SEATTLE, July 17, 2018 /PRNewswire/ — LivePerson, Inc. (Nasdaq: LPSN), a leading provider of conversational commerce solutions, announced today the company’s expansion to Seattle with the creation of its North American Advanced Technology Center. The 40,000 square-foot facility in the tech hub of the South Lake Union section of Seattle will be home to world-class engineering, machine learning, design and product management teams. These LivePerson teams will enable brands, including LivePerson’s 18,000+ customers, to enter the age of conversational commerce and will collaborate with the company’s teams elsewhere in the United States (New York, Atlanta, Mountain View), and in Israel (Ra’anana, Tel Aviv), Germany (Mannheim, Berlin), United Kingdom (London, Reading), Australia (Melbourne), Japan (Tokyo), Netherlands (Amsterdam), Italy (Milan) and France (Paris).
As part of its Seattle expansion, LivePerson also announced today the addition of two seasoned technology executives to the office’s leadership team – Joe Bradley as Chief Data Scientist and Alan Gilchrest as SVP of Core Services and Developer Experience. They will report to LivePerson CTO Alex Spinelli.
Bradley joins LivePerson after leading data science globally for Nike’s brand and digital marketing functions, as well as the AI-based features in Nike’s digital experiences. Prior to Nike, Bradley led data science, machine learning, and analytics functions for Amazon Search and delivered novel targeting science and model building capabilities for the Amazon Ads platform.
Gilchrest joins LivePerson after leading core product and technology teams at Alexa, Kindle, and within Amazon’s retail and supply chain businesses. Before Amazon, Gilchrest ran fulfillment network and multi-channel strategy groups for Target.com and helped Deloitte Consulting build out a retail technology practice.
“Seattle is home to some of the best tech talent, which is why we chose to expand our U.S. footprint and build our North American Advanced Technology Center here,” said Alex Spinelli, CTO of LivePerson. “Joe and Alan are two of the best in their respective fields and having them at the helm of this office will help ensure that we onboard the best talent.”
LivePerson is focused on major initiatives to enable conversational commerce at scale with the goal of accelerating the adoption of conversational commerce for both enterprise and small businesses around the world. The blend of artificial intelligence, messaging, and bots, combined with human intelligence (HI), offers a fluid way for consumers to communicate with brands. LivePerson delivers a platform that allows consumers to engage from any device, any messaging app or AI assistant, on their own schedule, using natural language to buy things, get support, and get things done.
LivePerson makes life easier by transforming how people communicate with brands. Our 18,000 customers, including leading brands like Citibank, HSBC, Orange, and The Home Depot, use our conversational commerce solutions to orchestrate humans and AI, at scale, and create a convenient, deeply personal relationship — a conversational relationship — with their millions of consumers. For more information about LivePerson (NASDAQ: LPSN), please visit www.liveperson.com.
Media contact: Allison Franzese, 212-609-4224, [email protected]
SOURCE LivePerson, Inc.